The protection of your personal data is a very important concern for us. Below we explain what data we collect about you and for which purpose we use it: Every time a user accesses an internet page of our website and every time a file is retrieved, data about this process is stored in a log file. These files are not personal, so we cannot find out which user requested which data. In detail, the following data set is stored about each access: – Name of the accessed file – Date and time of access – Volume of data transferred – Message whether the access was successful. Personal user profiles are not formed. No conclusions can be drawn about you individually. Anonymous information of this type is statistically evaluated by us in order to optimise our website and the underlying technology. This information is not passed on to third parties.

Personal data

Personal data, which the user gives us when visiting our homepage, is treated confidentially. When the user sends us an electronic message (email) and/or fills out the online forms on our website and sends them to us electronically, we store and process the data and information specified there in accordance with the respective purpose intended by the user or accepted by us, for example for sending the requested documents or information or for checking the submitted application documents. This personal data will not be passed on to third parties outside the group. However, as a precaution, we would like to point out that when your data is transmitted via the internet, it is possible that unauthorised persons may gain access to or modify it. The user declares his/her consent to the above storage or use of the mentioned data and the use of cookies. If you have any further questions regarding data protection in connection with this website or the data stored about you, or if you wish to object to our use of your data, you can contact us via the contact page.

COOKIES

This website uses cookies. Cookies are small text files that are saved on your computer when you visit this website and remain there either permanently or temporarily. The purpose of cookies is in particular to analyse the use of this website for statistical evaluation and for continuous improvements. You can completely or partially disable cookies in the settings of your browser at any time. If cookies are deactivated, it may be the case that you cannot use all the functions of this website.

Processing data (customer and contract data)

We only collect, process and use personal data insofar as it is necessary for the establishment, design or change in terms of content of legal relationship (inventory data). This is done on the basis of point (b) of Art. 6 (1) of the GDPR, which allows the processing of data for the fulfilment of a contract or pre-contractual measures. We only collect, process and use personal data about the use of our internet pages (usage data) if this is necessary to enable the user to use the service or charge him/her for its use.

The customer data collected will be deleted after the order has been completed or the business relationship has ended. Legal retention periods remain unaffected.

SSL encryption

To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL) over HTTPS.

Contact form

If you send us inquiries via the contact form, your details from the inquiry form including the contact details you provided there will be saved and stored for the purpose of processing the inquiry and in the case of follow-up questions. We do not pass on this data without your consent.

The processing of the data entered in the contact form is thus exclusively based on your consent (point (a) of Art. 6 (1) of the GDPR). You can withdraw this consent at any time. To do this, simply send us an informal message by email. The lawfulness of the data processing operations carried out up to the withdrawal of consent remains unaffected by the withdrawal.

The data entered by you in the contact form will remain with us until you request us to erase it, withdraw your consent to the storage or the purpose for the data storage no longer applies (e.g. after completed processing of your request). Mandatory statutory provisions – in particular retention periods – remain unaffected.

Erasure or blocking of data

We adhere to the principles of data avoidance and data economy. We therefore store your personal data only for as long as this is necessary to achieve the purposes stated here or as provided for by the various storage periods stipulated by the legislator. After the respective purpose has ceased to exist or these retention periods have expired, the corresponding data is routinely blocked or erased in accordance with the legal regulations.

Your rights of access, rectification, restriction of processing, erasure and objections to the processing

You have the right to receive information about your personal data stored by us at any time. Likewise, you have the right to rectification, restriction of processing or, apart from the mandatory data storage for business processing, erasure of your personal data. Please contact our data protection officer. The contact details are at the bottom.

In order to be able to adhere to the restriction of the processing of data at all times, this data must be stored in a block file for control purposes. You can also request the erasure of the data, as long as there is no legal obligation to archive it. If such an obligation exists, we will make your data unavailable to users on request.

You can make changes or withdraw your consent by sending us a message in this regard with effect for the future.

THIRD-PARTY SERVICES

GOOGLE MAPS

This page uses the map service Google Maps via an API. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

In order to ensure data protection on our website, Google Maps is disabled when you first enter our website. A direct connection to Google's servers is only established if you activate Google Maps yourself (consent according to point (a) of Art. 6 (1) of the GDPR). This prevents your data from already being transferred to Google when you first enter the page.

After activation, Google Maps will save your IP address. This is then usually transmitted to a Google server in the USA and stored there. The provider of this website has no influence on this data transmission after the activation of Google Maps.

You can find more information about handling user data in the Google privacy policy: https://www.google.de/intl/de/policies/privacy/.

MATOMO / PIWIK

We use the free open source software Matomo (formerly Piwik) to statistically evaluate the use of our webpages without any reference to the identity of private individuals.

HOSTING CYON

Our website is hosted at cyon in Basel, Switzerland. As with every connection to a web server, the server of our web hosting provider cyon in Basel, Switzerland, logs and stores certain technical data. This data includes the IP address and the operating system of your device, the data, the access time, the type of browser and the browser request including the origin of the request (referrer). This is necessary for technical reasons in order to make our website available to you. cyon uses technical and organisational measures to protect this data from unauthorised access and does not pass them on to third parties. Insofar as we process personal data, we do so on the basis of our interest in providing you with the best possible user experience and in ensuring the security and stability of our systems.

Changes to our privacy policy

We reserve the right to change this privacy policy from time to time to ensure that it always complies with current legal requirements or to implement changes to our services in the privacy policy, for example when introducing new services. The new privacy policy will then apply to your next visit.

Data protection issues

If you have any questions about data protection, please send us an email or use the contact form.